Privacy Policy

Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information when you interact with our website and services.

1. Information We Collect

  • Personal Data: When you place an order or sign up for our newsletter, we collect personal information like your name, email address, phone number, and billing/shipping address.

  • Payment Information: For purchases, we collect payment information such as credit/debit card details, which are securely processed by third-party payment providers.

  • Cookies and Usage Data: We use cookies and similar technologies to track website activity and enhance your experience. This may include information about your browser, device, and how you use our website.

2. How We Use Your Information

  • To process and deliver your orders.

  • To send you updates about our products, promotions, and services.

  • To improve our website, products, and services through data analysis.

  • To comply with legal obligations and protect our rights.

3. Sharing Your Information We do not sell or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: To process payments, deliver orders, or send newsletters.

  • Legal Authorities: When required to comply with legal requests or to protect our business.

4. Data Security We implement industry-standard measures to safeguard your personal information. However, no method of transmission over the internet is entirely secure, so we cannot guarantee absolute security.

5. Your Rights You have the right to access, modify, or delete your personal information. You can also unsubscribe from our marketing communications at any time.

6. Changes to this Policy We may update this policy from time to time, and any changes will be posted on this page.

Terms and Conditions

By accessing or using our website, you agree to these terms and conditions. Please read them carefully.

1. Orders and Payments

  • Order Processing: Orders are processed once payment is received. Availability of products is subject to change.

  • Payment Methods: We accept major credit cards and other secure payment methods. All transactions are processed securely.

  • Pricing: All prices are listed in USD and may be subject to taxes or delivery fees.

2. Shipping and Delivery

  • Delivery Area: We offer delivery within 50 miles of Wilson, NC. If you are outside our delivery area, please contact us for special arrangements.

  • Delivery Times: We aim to deliver orders within the timeframe provided at checkout. However, delivery times may vary due to unforeseen circumstances.

  • Delivery Fees: Fees for delivery are calculated at checkout and depend on your location.

3. Customer Satisfaction

  • Service: We strive to provide the freshest flowers possible. If you're unsatisfied with your order, please contact us within 24 hours of delivery.

4. Use of Website

  • Intellectual Property: All content on this website, including images and text, is the property of Brushed by Bec Floral Artist and may not be reproduced without permission.

  • User Conduct: You agree not to use our website for any illegal activity or to violate the rights of others.

5. Changes to Terms We may update these terms from time to time. Continued use of the website constitutes acceptance of any changes.

Please contact us if you have any questions about our policy and terms.